Due to ongoing tariffs, our 10oz candles and diffusers will temporarily not include a box
12 Years of RXLA – Handmade Scents, Timeless Vibes

Frequently Asked Questions
Candle & Fragrance Questions
RX is inspired by the Latin word recipe, once used in apothecaries long before modern medicine. It’s a nod to the art of healing through intentional ingredients and thoughtful formulas — just like the way we craft every product.
Every RXLA product is handcrafted by Jocelyn in our Atlanta warehouse with care and intention. All of our signature fragrances are developed in-house by sisters Jennifer and Jocelyn — a creative process that ensures every scent is unique to RXLA.
Our entire collection is vegan, cruelty-free, and phthalate-free. We use 100% non-GMO soy wax in our candles and thoughtfully source every ingredient from trusted suppliers within the USA. Because to us, quality is a ritual — and every detail matters.
We use 100% natural soy wax because it’s clean, renewable, and non-toxic — making it better for you and the environment. Soy burns longer and cooler than traditional paraffin wax, creating a safer, more elevated experience. Plus, our wax is proudly sourced from farms right here in the USA.
The burn time varies by size and some external factors. To get the most out of your candle burn time, see the next FAQ.
Double wick candle (15oz) = ~ 55-65 hour burn time
Single wick candle (10oz) = ~ 45-55 hour burn time
1. Allow wax to melt fully to edges to prevent tunneling.
2.Trim the wick to about 6mm before each use.
3. Burn no longer than 3–4 hours at a time.
4. Never leave a burning candle unattended.
5. Keep candles out of reach of children and pets.
6. Place candle on a stable, fire-safe surface before lighting.
All of our fragrance oils are custom-blended in-house using ingredients that go above IFRA standards — meaning they’re free from phthalates, parabens, carcinogens, and toxins commonly found on California’s Prop 65 list.
We believe beautiful scents should never compromise your health, which is why every RXLA fragrance is vegan, cruelty-free, and crafted with safety and quality in mind.
Our ingredients are considered pet-safe, but we always recommend using candles in a well-ventilated space and never leaving a flame unattended around pets. Just like with humans, sensitivities can vary — so when in doubt, consult your vet and always prioritize good airflow.
Orders, Shipping & Returns
Orders are packed and shipped within 2 business days. Exceptions apply for product launches and sales.
Yes, if your country is not on our shipping list, please contact us.
Yes! We stand by our products and want your full satisfaction. Please see our return policies for more details.
Your support means the world — every gift helps us reach new hearts and homes.
At checkout, you can add a personalized note for the packing slip, or feel free to reach out and we’ll be happy to include it for you
Do You Have Any Questions?
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Shipping & Return
If your items aren't awesome, return them within 30 days for a full refund.
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ABOUT US
Welcome to RXLA—where scent meets sophistication.